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Frequently Asked Questions
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1. |
Q. Do your coaches have
restrooms?
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2.
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Q. What other amenities are on the
coach?
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All of our coaches are equipped with VCR, DVD, AM/FM radios, PA
systems, reclining seats, individual reading lights, and of course
air-conditioning. Feel free to bring your favorite videos to watch
while traveling.
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3.
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Q. Where do you store my suitcase and how
much luggage can I take? |
A. Our coaches have ample space under the coach to carry your luggage. They also have overhead compartmets inside the coach for a carry-on bag. |
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4.
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Q. Is the driver gratuity included in the
price? |
A. No.If you wish to give the driver a gratuity, it is at
the
customer’s discretion.
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5.
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Q. Is the group responsible for the
driver’s meals and lodging?
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A. The driver normally takes care of their own meals, though if you
wish to include the driver in group meals that is appreciated. We do
normally ask the group to take care of the driver's lodging, as it is
beneficial to have the driver at the same hotel as the group and many times the group gets a better rate than an individual at hotels.
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6.
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Q. How far in advance should I book my
trip? |
A. Normally 3 to 6 months in advance is recommended. However some dates in March, April, May, June and many weekend dates will book full 6-9 months in advance, while other times in January and February can be booked up to a week before your trip. |
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7.
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Q. Does Maxwell Coach have regular
scheduled runs from city to city? |
A. No,Maxwell is exclusively a charter operation for groups who
charter
the complete coach to go to the destination of their choice. |
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8.
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Q. Does Maxwell Coach arrange for tickets
at attractions and arrange
tours?
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A. We leave that up to the group. If you need help with that we
will assist you.
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9.
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Q. Can we take food or drinks on the
coach?
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A. Yes, food and drinks on the coach is permitted. We supply trash
bags, and request that the coach is kept picked-up for the group’s comfort.
There is a extra $250.00 charge if coach is not kept clean that will
be billed at the end of trip. |
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10.
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Q. Can we bring alcoholic beverages on
the coach?
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11.
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Q. Can we smoke on the coach?
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A. No, Maxwell Coach has a no smoking policy while on the coach.
If
your group wishes to smoke, we will be glad to make rest stops as
needed.
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12.
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Q. Where can you come to pick us up?
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A. That’s the beauty of charting a coach, we come to you, we can
pick
you up where ever you want and take you directly to your
destination.
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13.
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Q. Do you travel to Canada or
Mexico? |
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Affiliates
Cruise Planners
Kathy Kennedy
Service Areas Include:
Northeast Tennessee
Southwest Virginia
Western North Carolinia
Southeastern Kentucky
Tours
Holy Land Experience
7Night Western Caribbean
7 Night Eastern Caribbean
Longaberger Basket
Call today to
reserve your seat!
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Certifications:
TDOT Certified as a DBE
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TNUCP Certified as a DBE
for all member agencies,
including TDOT.
Other member agencies include: Airport Authority: Nashville, Knoxville, Memphis, Tri-Cities, Smyrna, and Jackson. Transit Authority: Nashville Metro, Knoxville, Memphis, Jackson, Johnson City, and Clarksville. Regional Transportation Authority for Middle TN; and Chattanooga Area Transportation Authority.
Online Representations and Certifications Application
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Governor's Office of Diversity Business Enterprise Certification
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Central Contractor Registration
Veteran Owned
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