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Frequently Asked Questions
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1. |
Q. Do your coaches have
restrooms?
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Yes, all of our coaches are restroom equipped. |
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2.
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Q. What other amenities are on the
coach?
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All of our coaches are equipped with VCR, DVD, AM/FM radios, PA
systems, reclining seats, individual reading lights, and of course
air-conditioning. Feel free to bring your favorite videos to watch
while traveling.
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3.
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Q. Where do you store my suitcase and how
much luggage can I take? |
A. All of our coaches have ample space under the coach to carry
your
luggage. They also have overhead compartments inside the coach for
a
carry-on bag.
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4.
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Q. Is the driver gratuity included in the
price? |
A. No.If you wish to give the driver a gratuity, it is at
the
customer’s discretion.
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5.
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Q. Is the group responsible for the
driver’s meals and lodging?
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A. The driver normally takes care of their own meals, though if
you
wish to include the driver in group meals that is appreciated. We
do
normally ask the group to take care of the driver's lodging, as it
is
beneficial to have the driver at the same hotel as the group and
many times
the group gets a better rate than an individual at hotels.
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6.
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Q. How far in advance should I book my
trip? |
A. Normally 3 to 6 months in advance is recommended. However
some dates
in March, April, May, June and many weekend dates will
book full 6-9 months in
advance, while other times in January and February can be booked up
to
a week before your trip.
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7.
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Q. Does Maxwell Coach have regular
scheduled runs from city to city? |
A. No,Maxwell is exclusively a charter operation for groups who
charter
the complete coach to go to the destination of their choice. |
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8.
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Q. Does Maxwell Coach arrange for tickets
at attractions and arrange
tours?
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A. We leave that up to the group. If you need help with that we
will assist you.
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9.
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Q. Can we take food or drinks on the
coach?
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A. Yes, food and drinks on the coach is permitted. We supply
trash
bags, and request that the coach is kept picked-up for the group’s
comfort.
there is a extra $250.00 charge if coach is not kept
clean that will
be billed at the end of trip.
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10.
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Q. Can we bring alcoholic beverages on
the coach?
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11.
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Q. Can we smoke on the coach?
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A. No, Maxwell Coach has a no smoking policy while on the coach.
If
your group wishes to smoke, we will be glad to make rest stops as
needed.
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12.
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Q. Where can you come to pick us up?
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A. That’s the beauty of charting a coach, we come to you, we can
pick
you up where ever you want and take you directly to your
destination.
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13.
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Q. Do you travel to Canada or
Mexico? |
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Service Areas Include:
Northeast Tennessee
Southwest Virginia Western North Carolinia |
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